Understanding PAGE_FAULT_IN_NONPAGED_AREA
Symptoms of the Issue
The PAGE_FAULT_IN_NONPAGED_AREA bug check (stop code 0x00000050) manifests as a Blue Screen of Death (BSOD) with the error message “PAGE_FAULT_IN_NONPAGED_AREA.” Common symptoms include system crashes, spontaneous reboots, or kernel-mode processes failing due to invalid memory access. The error message typically includes parameters: the faulting address, the instruction pointer, and the type of access (read/write/execute). Users might observe the issue during high I/O operations, driver interactions, or specific application launches.
Root Cause Analysis
This error occurs when kernel-mode code attempts to access memory in the non-paged pool that is not mapped or is invalid. Root causes include:
- Driver code with incorrect pointer dereferences or null checks
- Faulty hardware (e.g., bad RAM or disk sectors)
- Corrupted system files or registry entries
- Third-party kernel-mode software conflicts
The non-paged pool is memory that cannot be paged to disk and is critical for kernel operations, making such faults particularly severe.
Example Code Demonstrating the Vulnerability
Consider a kernel driver that improperly dereferences a null pointer in the non-paged pool:
NTSTATUS DriverEntry(PDRIVER_OBJECT DriverObject, PUNICODE_STRING RegistryPath) {
PVOID pAddress = NULL;
*pAddress = 0; // Dereferencing a null pointer
return STATUS_SUCCESS;
}
This snippet directly violates memory access rules, causing the system to trigger the PAGE_FAULT_IN_NONPAGED_AREA error upon execution.
Diagnosis Tools and Techniques
Use the following tools to identify the source:
- Windows Debugger (WinDbg): Analyze memory dumps with the command
!analyze -v
. Look for the faulting driver or module in the stack trace. - Event Viewer: Check System logs for critical errors preceding the BSOD, often pointing to specific drivers or hardware events.
- chkdsk: Scan for disk corruption that might cause memory allocation issues.
- memtest86: Test RAM for faults using a standalone diagnostic tool.
- Process Monitor: Track file and registry access patterns that might correlate with the crash.
Step-by-Step Resolution Process
- Collect and Analyze Memory Dumps: Use WinDbg to open the dump file. Identify the faulting module using
!pte
or!address
to locate the invalid address. - Update or Roll Back Drivers: If a driver is implicated (e.g.,
faulting driver
in the dump), update it via Device Manager or revert to a previous version. - Run System File Checker: Execute
sfc /scannow
in an elevated Command Prompt to repair corrupted system files. - Check Hardware Integrity: Run
chkdsk /f /r
to address disk issues and memtest86 for RAM validation. - Disable Third-Party Kernel Software: Temporarily uninstall or disable non-Microsoft kernel-mode drivers or utilities (e.g., antivirus, virtualization tools) to isolate conflicts.
- Apply Windows Updates: Ensure the system is up-to-date, as OS patches often resolve known kernel defects.
- Rebuild Boot Configuration Data (BCD): Use
bootrec /rebuildbcd
andbootrec /fixmbr
to address boot-related issues.
Prevention and Best Practices
To mitigate future occurrences:
- Enforce driver signing policies via
gpedit.msc
orbcdedit /set testsigning on
. - Regularly update firmware (BIOS/UEFI) for hardware compatibility.
- Use the Windows Performance Toolkit to monitor kernel-mode activity.
- Implement kernel-mode code reviews with static analysis tools (e.g., SAL annotations, Windows Driver Kit (WDK) checks).